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Frequently Asked Questions
What materials are used in your cardboard products?
Our cardboard products are made from high-quality, eco-friendly cardboard sourced from sustainable forests.
Are your cardboard products recyclable?
Yes, all our cardboard products are 100% recyclable and environmentally friendly.
Do you offer custom designs for your cardboard products?
Absolutely! We offer custom design services to meet your specific needs. Please contact us for more details.
What is the delivery time for orders?
Standard delivery takes approximately 5-7 business days. Expedited shipping options are available for an additional fee.
Can I return or exchange a product if I'm not satisfied?
Yes, we have a 30-day return policy. Products must be in their original condition for a full refund or exchange
How do I care for my cardboard product?
To keep your cardboard product in good condition, avoid exposure to moisture and direct sunlight. Clean it with a damp cloth and mild detergent if needed.
Do you offer bulk discounts?
Yes, we offer bulk discounts for large orders. Please contact our sales team for more information.
How can I track my order?
You will receive a tracking number via email once your order has been shipped. You can use this number to track your package on our website.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.
Do you have any ongoing promotions or sales?
Check our website regularly for the latest promotions and sales. You can also sign up for our newsletter to stay updated.
